I have a complaint about the policy sale, what do I need to do?

We are committed to trying to do the right thing for our customers. However, sometimes things go wrong and we’ll investigate thoroughly when this happens. Please let us know what has happened by contacting us using the following information.


email: easyjet.comp@collinsoninsurance.com

Post: easyJet Travel Insurance, Collinson Insurance Services Limited, Sussex House, Perrymount Road, Haywards Heath, West Sussex, RH16 1DN

Telephone: 0333 333 9637